Privacy Statement

Surlinio B.V., a company with its registered office at Theresiastraat 142-144, 2593 AT The Hague, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Phone: 070-4161756
General email:
Bas Broekarts is the Data Protection Officer of Surlinio B.V. He can be reached at .

Personal data we process

Surlinio B.V. processes your personal data because you use our services and/or because you have provided this data to us yourself.
Below you will find an overview of the personal data we process:

  • Company name
  • First and last name
  • Address details
  • Phone number(s)
  • Email address(es)
  • Email content
Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about visitors under the age of 16, unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16. We therefore advise parents to be involved in their children's online activities to prevent data from being collected about children without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at , and we will delete this information.

For what purpose and on what basis we process personal data

Surlinio B.V. processes your personal data for the following purposes:

  • To organize our services
  • To process your payment
  • To contact you by phone or email when necessary to carry out our services
  • Surlinio B.V. also processes personal data when we are legally required to do so, such as data needed for our tax returns.
Automated decision-making

Surlinio B.V. does NOT make decisions based on automated processing that could have (significant) consequences for individuals. This refers to decisions made by computer programs or systems without human intervention (for example, a Surlinio B.V. employee). Surlinio B.V. uses the following computer programs or systems:

  • AlfredCRM to store contact and support data
  • Moneybird to create quotations and invoices
How long we store personal data

Surlinio B.V. does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data:

  • Customer data - As long as you are a customer, and for 3 years thereafter
Sharing personal data with third parties

Surlinio B.V. does not share personal data with third parties unless this is necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies or similar technologies we use

Surlinio B.V. only uses technical and functional cookies, and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone during your first visit to this website. The cookies we use are necessary for the technical operation of the website and your user experience. They ensure that the website functions properly and, for example, remember your preferred settings. They also allow us to optimize our website. You can opt out of cookies by configuring your internet browser so that it no longer stores cookies. In addition, you can delete all information previously stored through your browser settings. You can view our Cookie Policy here.

Accessing, correcting, or deleting data

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by Surlinio B.V., and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization you have named.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or objection to the processing of your personal data to . To ensure that the request for access has been made by you, we ask you to include a copy of your ID with your request. In this copy, please black out your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Surlinio B.V. would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link: https://autoriteitpersoonsgegevens.nl/een-tip-of-klacht-indienen-bij-de-ap.

How we secure personal data

Surlinio B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service at .